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Send us your queries via our Contact Us page, or email at enquiries@ourbuttonnose.com and we will be happy to help
Archives: FAQ
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Corporate orders with customized design?
Yes! Drop us an email at ourbuttonnose@gmail.com. MOQ will apply.
What do you do with Defect Mats?
We are serious about ensuring only high-quality products are associated with our brand. However, we are even more serious about the environment and would hate to think that these perfectly good-to-be-used mats are getting disposed of. We have a dedicated team setting aside these mats to be packed and given to charity and children organisations. …
Are the items safe for kids?
Our Button Nose Mats are made of food grade silicone that are heat resistant up to 230 Degree Celsius. They are BPA free and free from harmful chemicals or substances, FDA approved, non-toxic and guaranteed safe for the little ones. Markers are non-toxic, EN71-3, MSDS, LHAMA approved. However, we strongly advise parental supervision for children especially …
How do I wash Our Button Nose Mats?
The beauty of this material is its ability to be cleaned and refreshed simply by using a wet/dry tissue or by washing with soap and water. If the stain gets stubborn, try a squirt of hand sanitiser and give it a rub.
What are the size dimensions of Our Button Nose Mats?
Our mats are measured at 40cm long and 30cm wide and 20cm long and 15cm wide respectively. They are so easy to fold and unfold, making them a breeze to pack up and take wherever you go
What is the recommended age of use for Our Button Nose mats?
Our Button Nose reusable silicone colouring mats are great from 18 months! Colouring has always been therapeutic and is a great way to stimulates their creativity and better focus. Our specially designed mat not only attract kids but also allow parents to participate in the activities we created in the mat.